We work hard to make sure our Knowledge Base and materials for getting started are as up-to-date and available as possible. The Knowledge Base can be accessed through this URL link. It can also be accessed within Yellowdig by following these steps:
1) Click your Profile Photo in the upper right.
2) Click on Help.
Our support team is also available from 9am-5pm EST, Monday through Friday, to reply to any requests submitted via the Help button. This button can be accessed at the bottom-right corner of the Knowledge Base (see image below).
If you highlight these resources for students, they will quickly find answers to many of their own questions.