As the Owner of a Community, you can add multiple Facilitators to help you manage your Community. Community Facilitators can do anything a Community Member can do, and in addition, they can give out Accolades, track Members' activities, create custom Topics and Accolades, and elevate other users to Facilitator status. (For more on Community roles, see this article.)
To grant Facilitator privileges to a current Community Member:
- Click on Members in the left-hand menu.
- Hover over the user you want to promote.
- Click on the small gear icon that appears on the right side of the row.
- Click the Make Facilitator button.
Sidebar links for the Settings and Points Report pages should appear for the user if their account has been successfully promoted. To demote a Facilitator, follow the same process, but click the Remove Facilitator button instead.